От:

До:

 

Часто задаваемые вопросы

Where is the Alpenroyal located?
+

Alpenroyal is located in Selva di Val Gardena, in a quiet setting just a few minutes’ walk from the village centre.

Does the hotel have a garage?
+

Yes. Complimentary garage parking is available to Alpenroyal guests.

Do you have a kids club?
+

Yes. The kids’ club is open every day. The programme of activities varies depending on the period. For more information about the kids’ club, click here.

Are dogs allowed?
+

Small dogs are welcome on request and at an additional charge. For more information and to view our dog policy, click here.

Is Wi-Fi available at the hotel?
+

Yes. Complimentary Wi-Fi is available throughout the hotel.

Can I charge my electric car at the hotel?
+

Yes. There are 12 charging points for electric vehicles in the hotel garage. The service is subject to a charge.

What are your cancellation conditions?
+

The cancellation conditions vary depending on the period. For more information, please click here.

From what time is check-in and until what time is check-out?
+

Check-in is guaranteed from 4 p.m., while check-out is expected by 11 a.m.

Is late check-out available?
+

Late check-out until 6:00 p.m. can be confirmed the day before departure, subject to availability, at an additional charge of €100. After 6:00 p.m., the full room rate will be charged.

Do you have connecting rooms?
+

Yes. Different connecting room combinations are available, subject to availability.

Do you have single rooms?
+

We have different categories of single rooms and, of course, double rooms for single use.

In what style are the rooms furnished?
+

The majority of our rooms are furnished in the classic traditional alpine style. The only exception is the Junior Suite de Luxe, which is furnished in a modern alpine design style.

Is the Alpenroyal Spa also accessible to non-hotel guests?
+

No, the Alpenroyal Spa and the pools are exclusively reserved for hotel guests.

Do you offer a shuttle service?
+

Yes. A complimentary shuttle service within Selva di Val Gardena and to the ski lifts is available on request from 8:30 a.m. to 7:00 p.m.

 

How do you accommodate food allergies and intolerances?
+

Please let us know about any food allergies or intolerances when making your reservation. During your stay, our maître will be available to discuss suitable options with you.

Where is the half-board dinner served?
+

Dinner included in half board is served at Le Stuben Restaurant.

What if we would like to have dinner at the Alpenroyal Fondue Stube?
+

Guests staying on a half-board basis receive a €20 per person deduction from the price of dinner at the Fondue Stube. For more information, click here.

What if we would like to have dinner at the Alpenroyal Gourmet Restaurant - 1 Michelin Star?
+

If you would like to dine in the Alpenroyal Gourmet Restaurant -1 Michelin star, €20 per person will be deducted from the reservation price (only if half-board is booked). You can dine á la carte in the award-winning restaurant.

Is it possible to have lunch instead of dinner with half board booking?
+

No, the dinner included in half board cannot be replaced with lunch.

Can I have something to eat in the afternoon?
+

Yes. During opening hours, AlpenBISTRO offers warm dishes, soups and simple classics.

Is there a dress code?
+

Smart casual attire is required for dinner. Shorts, sandals and bathrobes are not permitted in the bar or restaurants.

Впечатление    -    НДС 00737720219    -    Privacy Policy    -    © InternetService™