Frequently asked questions
Yes, the Alpenroyal has several garages with free parking.
Check-in is guaranteed from 4 p.m., while check-out is expected by 11 a.m.
Small dogs are allowed on request and at an additional cost. We also have our own dog guidelines that must be observed. To view our dog policy please click here.
Yes, we have a fast connection through fibre optics.
The cancellation conditions vary depending on the period. For more information, please click here.
Yes, we have different possibilities to connect and combine rooms.
We have different categories of single rooms and, of course, double rooms for single use.
The majority of our rooms are furnished in the classic traditional alpine style. The only exception is the Junior Suite de Luxe, which is furnished in a modern alpine design style.
Yes. The kids club is open every day. The entertainment varies depending on the period. For more information click here.
No, the Alpenroyal Spa and the pools are exclusively reserved for hotel guests.
It is only possible to confirm a late check-out on the day before departure, subject to availability, for a surcharge of €100 until 6:00 p.m. After 6 p.m. the full overnight price will be charged.
The hotel is situated in a very sunny and panoramic position, just 8 minutes' walk from the center of Selva.
Yes, we offer a shuttle service within the centre and to the Selva cable cars during the day (on request).
We are happy to make a note of intolerances and allergies at the time of booking. On arrival, the details can be discussed directly with our Maitre d’hotel.
With half-board, dinner is served in our Le Stuben Restaurant.
If you would like to dine in the Alpenroyal Gourmet Restaurant -1 Michelin star, €20 per person will be deducted from the reservation price (only if half-board is booked). You can dine á la carte in the award-winning restaurant.
No, unfortunately that is not possible.
Gladly, as we offer warm meals throughout the afternoon.
A smart casual dress code is required in the hotel and for dinner. Access to the bar and restaurants wearing shorts, sandals or bathrobe is not permitted.