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Spa Etiquette of the Alpenroyal Spa Hotel

Health Matters
Please communicate health conditions such as high blood pressure, allergies, pregnancy or any health-related concerns you may have when making your appointment. We do not recommend the consumption of alcohol before or directly after spa treatments.

SPA Wear
We will provide you with spa underwear, alternatively you may prefer to wear your own. Choose what is most comfortable for you. Our therapists will always use draping techniques to respect your privacy.

SPA Arrival
Arriving late may make it necessary to limit the time for your treatment so the next guest is not delayed. Please arrive at the SPA reception ten minutes prior to your scheduled treatment time.

Cancellation Policy
The treatments you select are reserved especially for you. Treatments have to be cancelled 24 hours before; otherwise they have to be fully charged.

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